How to Use the HealthEx Connector in Muse

What is the short answer?

As of October 25, 2026, HealthEx is a live connector in Muse. It has been live since launch day, September 8, 2026, when HealthEx announced that people in the United States could connect their health records to Muse and choose which care sites to connect. It was still counted among the 54 connectors in the web app in the October 15 in app check, and the wider count then was about 58 to 60 live in total, counting phone only connectors, with 18 announced but not live. The October 7 update brought the iPad app and an expanded connector list, and Muse launched in Japan on October 23, so Muse is now available in the United States, Canada, and Japan.

Here is the quotable answer. Connect HealthEx and Muse can work from the health history you choose to share: it can put together a visit summary, draft the questions worth raising with your doctor, and set a reminder for a refill before it runs out. That is the whole pitch, and it is a strong one, because most health records are scattered across clinics, hospitals, labs, and specialists, and no single provider sees the whole picture. HealthEx Wallet pulls that scattered history into one record you own, and you decide what Muse sees and when to stop sharing.

The honest version is that this connector is only as good as your sharing choices. Connect everything and Muse has the full picture, but you have handed an AI agent your medical history, so the privacy steps in this guide are not optional extras. Connect one clinic and Muse can still prep that visit well, but it cannot see the lab result from another clinic that changes the question you should ask. The rest of this guide covers how to connect it, what to share and what to hold back, the uses that are actually worth your time, and the hard limits to know before you lean on it.

Muse is invite only right now. Need an invite code? Click here to grab one free from the community pool. Waiting on a launch in your country? Join the waitlist and we will send you a fresh code on launch day. Muse is available in the United States, Canada, and Japan.

What do you need?

• Muse access. You need an account with access first, in the United States, Canada, or Japan, where Muse has launched.
• A HealthEx Wallet account. HealthEx Wallet is the app where your unified health history lives. HealthEx verifies your identity with a federal grade identity check before it pulls records from your care sites, so allow time for that step.
• Your care sites list. Know your main clinic, your lab, and any specialist you see regularly. You choose which sites to connect, one at a time, and you can add more later.
• Approvals set to ask me. Before you connect anything, set approvals so nothing is shared or sent without your tap. This is the single most important step on this page.
• Google Calendar, optional but recommended. Visit dates and refill reminders land better when Muse can see your calendar too. Our Google Calendar connector guide covers that half.

How do you connect it, step by step?

The connection itself takes a few minutes once your identity is verified. The sharing choices around it matter more, so run the steps in order and do not skip the approvals step at the end.

1. Open Muse and go to Settings. The connectors list lives there. What is printed there is what your account has, because rollout is staged and two accounts can see different lists on the same day.
2. Find HealthEx in the connectors list and open it. If HealthEx is not listed, your account has not received it yet. There is nothing to install and nothing you broke. Check again in a few days.
3. Sign in to HealthEx and finish the identity check. Use your HealthEx Wallet account, or create one if you do not have it yet. The identity check is the part that takes time, so do it before the day of a visit, not on the morning of one.
4. Choose your care sites. Start with your main clinic and your lab, the two places that hold most of your recent history. Add specialists later, once you trust the setup. You can connect more sites at any time.
5. Choose what to share. You decide which records Muse can work from. Start narrow, with recent visits and labs, and widen access only when you are happy with what Muse does with it.
6. Set approvals to ask me. In Muse settings, set approvals so that sharing records, messaging a clinic, or booking anything always waits for you. This is what stops Muse from ever acting on your health data without your say.
7. Test with a read only request. Ask Muse to summarize your last visit. Read the summary against your own memory of that visit. If it matches, the connection is good. Do not ask it to draft anything to send on the first day.

Copy this prompt

You are my health prep assistant. Use my HealthEx connector only.
Rules: you never message a clinic, share my records, or book anything without my explicit approval. You read, summarize, draft, and remind. I approve every action that leaves this chat.
My care: [my main clinic, my lab, my pharmacy]
My medicines: [list each medicine and how often I take it]
Before every visit, do this in order.
1. Summarize my last visit and any lab results since then, in plain words.
2. Draft the 5 questions worth asking my doctor, in order of importance.
3. Flag anything my doctor asked me to follow up on that I have not done yet.
4. Check my refills and tell me which medicine runs out in the next 14 days.
5. End with a one page visit summary I can read in the waiting room.

What does it actually do?

The connector earns its place with five uses. Everything else is a variation on one of them. Our complete connectors list tracks which connectors are live now and which are only announced, so check there if a connector you want is missing from your settings.

How do you prep for a visit?

Before a visit, ask Muse to summarize your last visit and any lab results since then, in plain words. A good summary tells you what your doctor found, what changed since the last time, and what was left open. Read it in the waiting room and you walk in knowing what to raise, instead of trying to remember a conversation from three months ago while a doctor waits. The summary is only as complete as the records you connected, so if a lab went to a site you never connected, the summary will not know about it. That gap is worth checking before the visit, not after it.

What should you ask your doctor?

Tell Muse the reason for the visit and ask it to draft the questions worth asking, in order of importance. The drafts work because they come from your own records: the medicine that was changed last time, the lab value your doctor said to watch, the symptom you mentioned and never followed up on. Five sharp questions beat fifteen vague ones, and a doctor answers a sharp question faster. Edit the list before the visit, cut anything that no longer applies, and add the one thing only you know, the symptom you felt but never wrote down anywhere. The draft is a starting point, and your own words belong on it.

When should you ask about a refill?

Ask Muse to check your medicines and tell you which one runs out in the next 14 days. This is the quiet use that prevents the annoying failure: the prescription that runs out on a Friday night, the refill that needs a call you forgot to make, the week without a medicine that was supposed to be daily. A reminder two weeks out gives you time to call the clinic, get the refill, and pick it up without rushing. Keep the list current yourself, because Muse can only remind you about the medicines it can see in your records, and a medicine started last week at a new clinic may not be in the picture yet.

What did your doctor ask you to follow up on?

Some of the most valuable health work is the work your doctor already asked you to do and you never did: the lab test that was ordered but never booked, the specialist referral that sat in a drawer, the blood pressure log that was supposed to come back in a month. Ask Muse to find the open items in your records and list them with the dates they were asked for. HealthEx itself puts it plainly: much of what falls through the cracks in medicine is routine, like a follow up a doctor asked for that was never scheduled. A short list once a month, worked through one item at a time, closes more gaps than any new health habit. Run it on the first weekend of the month and treat the list as your health admin for the month.

Why does one history across clinics matter?

The deepest value is the unified history itself. Most people have records in five or six places and no single view of them, so every new doctor starts from zero and every question starts with your memory. HealthEx Wallet brings those places into one record you own, and Muse can then reason across it: the lab trend over two years, the medicine that was tried and stopped, the allergy noted at one clinic and missed at another. If you also track weight on a Withings scale, our Withings connector guide covers that half, and our Peloton connector guide covers workouts. The history is yours to share or revoke, and that control is the point of the whole design.

What can it not do?

The limits are honest and worth knowing before you lean on the connector. Health data is the most sensitive data you own, so read this section twice.

• It cannot diagnose you or replace a doctor. Muse can summarize records and draft questions, but a summary is not medical advice and a draft is not a diagnosis. Any worry about a symptom, a lab value, or a medicine belongs in a real conversation with a doctor.
• It cannot see records from care sites you never connected. A clinic, lab, or specialist you did not connect is invisible to it. It reasons from what you connected, nothing more, so a gap in your sharing is a gap in every answer.
• It cannot fix incomplete records. If a visit note is missing, a lab result never arrived, or a record is wrong at the source, Muse will reason from the wrong picture. Check any number that surprises you against the original record before you act on it.
• It cannot message your clinic or book a visit on its own when approvals are set right. That is a feature, not a bug. If you turn approvals off, you lose the safety net, so keep them on for anything that shares records or contacts a clinic.
• It cannot keep your data private for you. HealthEx says it never sells your data and never trains AI models on it, and you can revoke access at any time from your Wallet. The sharing choices are still yours to make, and a broad share made in a hurry is hard to undo in hindsight.

What should you watch for?

As of October 25, 2026, HealthEx is a settled connector: live since September 8, still listed in the October 15 in app check, and part of a web app count of 54 connectors. There is no October change to how it works, so the habits around it still matter. Check the summary against your own memory for the first month, especially any medicine name, dose, or date it quotes. A wrong dose acted on fast is worse than a slow read you verified.

Be careful with who else can see your screen. A visit summary on a shared screen, a refill reminder read aloud by a voice assistant in a room full of people, a health question asked where others can hear it: all of these leak the same data you were careful to protect in settings. Health data deserves a private screen and a private room. Set a rule for yourself: Muse drafts, you read, you decide. The moment you start approving without reading is the moment the connector stops being an assistant and starts being a risk.

Check your data controls. In Muse settings, open Data controls and look at the switch for helping improve the models. If you do not want your chats used for training, turn it off before you start asking Muse to read your health records. That switch controls whether Meta may use your chats to train future models. HealthEx says it does not train AI models on your records, but your Muse chats are a separate matter, and the switch is the control for that half.

Finally, remember this is not for emergencies. If something is urgent, call your doctor or emergency services right away and do not wait on a chat reply. Muse is a prep tool and a reminder tool, and it is genuinely good at both, but it is not a clinic and it cannot act fast when fast is what you need. Keep the emergency number saved where you can reach it without thinking, and use Muse for the slow work: the prep, the list, the reminder, the follow up.

How do you get started?

Frequently asked questions

Is my health data safe with HealthEx?

HealthEx says your data is encrypted, never sold, and never used to train AI models, and you can revoke access at any time from your Wallet. You still decide what to share, so connect narrowly first and widen access only when you trust the setup.

Can Muse diagnose me or change my medicines?

No. Muse can summarize records and draft questions, but it cannot diagnose, prescribe, or change a dose. Any change to a medicine needs your doctor, not a chat reply.

Which care sites can I connect?

You choose the clinics, hospitals, labs, and specialists you want to connect, starting with your main clinic and your lab. If a care site is not available through HealthEx yet, Muse cannot see records from that site.

Does Muse share my records with anyone?

Muse only uses what you connected, and HealthEx says records move only where you direct them. Keep approvals on ask me so nothing is shared or sent without your tap.

Can I use the HealthEx connector outside the United States, Canada, and Japan?

Not yet. Muse itself has launched in the United States, Canada, and Japan only, and HealthEx launched for people in the United States. Join the waitlist and we will send you a fresh code on launch day in your country.

What happens if I disconnect HealthEx?

Muse loses access to your health history. Your records stay in HealthEx Wallet, and nothing Muse drafted is sent after you disconnect. You can reconnect later and choose your sharing again.

Built with Muse is an independent community project. Not affiliated with or endorsed by Meta.