Why is Muse not showing in my app store?
In most cases, because of your country, not your phone. Muse only appears in the App Store and Google Play of the five countries where it has launched: the US, Canada, Japan, Singapore, and Mexico. If your store region is anywhere else, the listing is invisible to you. No search term will surface it, and no setting on your phone will make it appear.
Your store region comes from your Apple ID or your Google account, not from where you are standing and not from your IP address. A VPN changes where your traffic appears to come from, but the App Store and Google Play look at the region on the account. That is why a VPN alone never makes Muse appear in the store.
Two other causes cover most of the remaining cases. Your phone's software may be too old: Muse needs iOS 18.0 or later on iPhone, iPadOS 18.0 or later on iPad, and Android 10 or later. Or you may be searching for the wrong name and landing on unrelated apps called Muse, of which there are several. This guide walks through every check, in order, so you can find which cause is yours.
Which countries have Muse in their app stores?
Five, as of November 5, 2026. The US launched first on September 8, 2026, with Canada following on September 18. Japan joined on October 23, Singapore on October 28, and Mexico on November 5, the fifth market and the first in Latin America. Meta has announced no date for any other country, and it publishes no country list and no expansion timeline.
Independent storefront checks make the boundary concrete. In early September 2026, a check of Apple's lookup service found the Muse listing in the US storefront and in none of fifteen other storefronts tested. A wider check on October 4, 2026, across 156 country storefronts, found the app listed in only three: the US, Canada, and, oddly, Saint Kitts and Nevis. Meta has said nothing about Saint Kitts and Nevis, and the meaning of that listing is unclear, but the wider point stands: outside the launch countries, the listing does not exist.
The gate sits at the account level, not at the page level. The muse.ai website loads fine from almost anywhere, and you can read all about Muse from London, Berlin, or Melbourne. Access stops at sign in, where Meta checks the account. The store listing works the same way: the store checks your account region and shows you only what is released there.
If your country is not one of the five, the app not appearing is the expected behavior, not a bug and not a problem with your phone. The honest status is that there is no official path in yet, and no date to wait for. Rumors of a launch in a specific country on a specific date should be treated as rumors unless Meta confirms them.
How do I check my store region?
On iPhone, your store region is the country or region on the Apple ID signed into Media and Purchases. Open Settings, tap your name, then Media and Purchases, then View Account, and look at Country/Region. That setting decides which App Store you see. If it says a country where Muse has not launched, the Muse listing will not appear in your searches, even if you are physically standing in the US.
On Android, your Play Store country comes from your Google account. Open Google Play, tap your profile picture, then Settings, then General, then Account and device preferences, where Play shows your country. Google Play looks at the account's region, not your IP address, so the listing follows the account setting.
A common trap is the moved account. If you created your Apple ID or Google account in one country and now live in another, your store region may still be the old country. Your phone works fine, your other apps work fine, and Muse is simply absent, because the store is still showing you the old country's catalog. Check the region setting itself, not your current address.
Changing the region on your main account is the painful route, and it is worth knowing why before you try it. Apple blocks the switch until your account is in a clean state: you must spend your Apple ID balance down to zero, cancel every subscription including Apple Music and iCloud+, leave any Family Sharing group, and provide a payment method issued in the new country with a matching billing address. Google Play has its own version of the same friction, including a limit on how often you can change country. The cleaner approach, a second Apple ID set to a launch country and used only for the App Store, is covered in our guide to installing Muse on iPhone outside the US, with the honest cautions that go with it.
Could my phone's software version be the problem?
Yes, and it is the easiest cause to rule out. The Muse iPhone app needs iOS 18.0 or later, according to Apple's store data checked in September 2026 and confirmed in coverage of the November 2026 watch launch, which notes the iPhone app requires iOS 18 or later. The iPad app needs iPadOS 18.0 or later. On Android, the app needs Android 10 or later, according to the Google Play listing data.
To check on iPhone, open Settings, then General, then Software Update. Your current version is shown there, and any available update is offered on the same screen. If no update to iOS 18 is offered, your phone cannot run the version Muse needs, and the App Store will not show you the app even in a launch country.
To check on Android, open Settings, then About phone, then Android version. The exact path varies a little by manufacturer, but the version number is always on that screen. If your phone is on Android 9 or earlier, Google Play will not offer Muse, whatever your store region says.
Software updates also matter after you install. Muse has shipped frequent updates since launch, including the iPad app in October 2026 and the watch apps in November 2026, and an old installed version can behave oddly. If the app is installed but misbehaving, check for an update before assuming anything worse.
Am I searching for the right app?
Possibly not. The name Muse is shared by several unrelated apps, and a plain search for Muse returns all of them. The app you want is listed as Muse from Meta, and the seller must be Meta Platforms, Inc. If the developer name says anything else, it is not Meta's agent, whatever the icon looks like.
The unrelated apps include a loyalty program app, a game, and a meditation headband companion app, all using the name Muse in one form or another. None of them will sign you into Meta's agent, and some may ask for payment or personal details. Always verify the developer name before you tap Get or Install.
The most reliable route is a direct link rather than a search. On iPhone, open the App Store listing for Muse from Meta directly. If your store region is a launch country, the page loads with an install button. If it shows a not found page, your store region is the problem, not your search. You can test any storefront the same way by swapping the country code in the link: gb for the UK, au for Australia, de for Germany. A not found page means the app is not listed there yet.
On Android, the reliable route is Meta's own download page at ai.meta.com/muse/download, which links to the Google Play listing. Confirm the listing says Muse from Meta and names Meta Platforms, Inc. as the developer before you install. If Play shows the app as unavailable, your account country is the cause.
Could an age restriction hide the app?
It can, on a phone with content restrictions switched on. Apple's store data gives the Muse listing a 17+ age rating, and a phone set to block 17+ apps will not show the listing in search results at all. The app is not missing from the store. It is hidden by a setting on the device.
On iPhone, check Settings, then Screen Time, then Content and Privacy Restrictions, then Content Restrictions, then Apps. If the Apps setting is below 17+, raise it or switch the restrictions off, then search again. This setting is common on phones set up for children, on school managed devices, and on phones where a parent set limits years ago and forgot about them.
Separately, Muse itself requires users to be 18 or older, with age verification at sign up. The store rating and the product age rule are two different gates. Passing the store gate does not pass the sign up gate, and the sign up gate cannot be passed with a store setting. If you are under 18, Muse is not available to you even in a launch country.
On Android, Google Play has its own parental controls under Settings, then Family, then Parental controls. If content is restricted there, the Muse listing may be hidden the same way. Check the setting before concluding the app is absent from your store.
What if I live in a launch country and still cannot see it?
Start with the account region check above, because it is still the most likely cause. Living in a launch country does not mean your store region matches it. Students, recent movers, and anyone who set up their phone while traveling can have a store region that lags behind their real location by years. The store follows the account, not the address.
Rollouts can also lag. Coverage of Muse availability notes that the rollout is gradual, so if the app does not appear in your store yet, it may still be reaching accounts. A listing that exists in your country's store can take time to show up in every search, and an app that launched days ago may not be fully propagated. Waiting a day and searching again is a reasonable step, not a waste of time.
There are also reported cases where everything looks right and access still fails. On November 2, 2026, a user in Oregon with an American account reported on the Meta community forum that instead of access, they ended up on a waitlist. Meta has published no explanation for cases like that, and no official description of how it checks eligibility. If your region, your software version, and your search are all correct and the app still will not appear, the web version at muse.ai is worth trying while you wait, since it uses the same account check and will show you the same eligibility result.
One Canadian confusion is worth separating out. Canada has had Muse since September 18, 2026, and the app is in the Canadian App Store. But Muse Voice, the talking avatar feature, rolled out to US users only to start on November 5, 2026, and has not been switched on in Canada. If you are in Canada and the app is installed but voice is missing, that is a feature rollout gap, not a missing app. Do not delete and reinstall the app looking for a feature that has not arrived in your country yet.
What should I do, step by step?
Work through these checks in order. Stop at the first one that explains your case.
- Confirm your country has launched. Muse is in five countries: the US, Canada, Japan, Singapore, and Mexico. If yours is not one of them, the app will not appear, and the rest of this list will not change that. See our country availability guide for the full picture.
- Check your store region. On iPhone, Settings, then your name, then Media and Purchases, then View Account, then Country/Region. On Android, Play Store, then your profile, then Settings, then General, then Account and device preferences. The region must be a launch country.
- Check your software version. iPhone needs iOS 18.0 or later, iPad needs iPadOS 18.0 or later, Android needs Android 10 or later. Update if an update is offered.
- Search for the exact listing. Search for Muse from Meta and verify the seller is Meta Platforms, Inc. Or open the listing directly from Meta's download page and confirm the page loads.
- Check content restrictions. Screen Time on iPhone or parental controls on Android may be hiding 17+ apps. Raise the limit and search again.
- Try the web version. Open muse.ai in a browser and try signing in. If the web version also says Muse is not available in your country or region, the account check is the cause, not the store.
- If your country has not launched, join the waitlist. The app itself shows a not available screen and promises a notice when that changes. Our guide for unlaunched countries covers what you can do today, including the data sharing setting to switch off and the honest position on VPN use.
If every check passes and the app still does not appear, wait a day. Store propagation and staged rollouts resolve more of these cases than any setting change does.
What should I avoid?
Third party APK files are the biggest risk. Files from APK mirror sites are a common malware vector, and even a genuine Muse package will not activate the service, because the account check happens at sign in, not at install. An APK cannot change your account region, and it cannot make Meta's servers accept an account from an unlaunched country. Install only from Google Play, through Meta's own download page.
Do not change the region on your main Apple ID on impulse. The cleanup it forces, zero balance, cancelled subscriptions, leaving Family Sharing, and a payment method from the new country, affects every app and subscription on the account, not just Muse. If you go the second account route, use a separate Apple ID for the App Store only, as our install guide describes, and keep your main account untouched.
Do not pay anyone for a Muse account or a download link. Accounts sold online are frequently disconnected soon after purchase, and a bought account can demand repeated identity checks or vanish entirely. Invite codes are a different thing: they are free, shared by the community, and they only add tokens to an account you already own. Our guide on buying invite codes explains why paying for codes is also a bad idea.
Finally, do not trust launch date claims from random posts. False launch rumors are common, and every real expansion so far has been announced by Meta or by Alexandr Wang. If Meta has not confirmed your country, no blog, video, or social post can confirm it for them.
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Frequently asked questions
- Why is Muse not in the App Store?
- Muse only appears in the App Store and Google Play of the five countries where it has launched: the US, Canada, Japan, Singapore, and Mexico. Your store region comes from your Apple ID or Google account, not your location or IP address. If your store region is outside the five countries, the listing is invisible to you.
- What iOS version does Muse need?
- Muse needs iOS 18.0 or later on iPhone and iPadOS 18.0 or later on iPad, according to Apple's store data. Check Settings, then General, then Software Update. If no update to iOS 18 is offered, your phone cannot run the version Muse needs.
- What Android version does Muse need?
- Muse needs Android 10 or later, according to the Google Play listing data. Check Settings, then About phone, then Android version. If your phone is on Android 9 or earlier, Google Play will not offer Muse, whatever your store region says.
- Will a VPN make Muse appear in my app store?
- No. The App Store and Google Play decide what to show from your account region, not your IP address. A VPN changes where your traffic appears to come from, but it does not change the region on your Apple ID or Google account, so the listing stays hidden.
- Is Muse in the Canadian App Store?
- Yes. Canada has had Muse since September 18, 2026, and the app is listed in the Canadian App Store and Google Play. Note that Muse Voice rolled out to US users only to start, so a missing voice feature in Canada is a rollout gap, not a missing app.
- Can I download Muse from another website?
- There is no official download outside the App Store, Google Play, and Meta's own download page. Third party APK files are a common malware vector and will not activate the service, because the account check happens at sign in. Install only from the official stores.
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